TCL Logo

Scale Your Team at 40-60% Lower Cost With Quality Resource Augmentation

Expert B2B/B2C sales agents, IT professionals, recruitment specialists, and back-office support staff. Pay only for what you need.

72h

Average onboarding

100%

Client retention

$1.6M+

Client savings in 2024

Our Specialized
Augmentation Services

Extend your team with professionals who become true extensions of your busines

Telesales Agents

Skilled B2B/B2C professionals trained in your products and sales methodology. Achieve 85-92% of in-house conversion rates at half the cost.

Back Office Support

Improves visibility on search engines, driving organic traffic and increasing online presence.

Customer Support

Enhances user experience and reduces bounce rates, contributing to higher search engine rankings.

Software Developer

Protects against cyber threats, ensuring data integrity and user trust.

Lead Management

Allows the website to adapt and grow alongside business needs, accommodating increased traffic and functionality.

Process Specialists

Facilitates easy exploration and interaction, enhancing user satisfaction and engagement.

CASE STUDY: SCALING WITHOUT COMPROMISE

How NaturalWell doubled their sales team while cutting costs by 55%

The Challenge

Meet Sarah, founder of an e-commerce startup selling eco-friendly products. Her thriving business was facing growing pains:

  • Overwhelmed team: 5 employees handling double the monthly orders

  • Missed opportunities: 40% of leads going unanswered

  • Costly expansion: $40K/year per new hire + recruitment time

  • Operational chaos: Inventory mismanagement and reporting delays

300+

Daily calls

$33.6K

Monthly costs

The Tech Cloud Solution

As far as Sarah was concerned, she was skeptical about expanding her team to include offshore agents from Bangladesh. To appease her worries, we offered a no-cost 2-week pilot program where we deployed 4 of our agents to work side-by-side with her in-house staff. Throughout this period, we worked hand-in-hand with Sarah, guided her through the consistency call script modification process, trained the new hires, and commenced operations—in her company’s framework.

Within 3 months, she had:

8 professionals integrated with her team

Full CRM integration with her existing systems

Dual monitoring by both company managers

The Remarkable Results

50%

Cost reduction

85%

Conversion boost

99%

Data accuracy

$425K

Revenue growth

"The augmented team matched our in-house performance within 2-month. We've since moved 70% of our sales operations to Tech Cloud's model."

— Sarah, Founder, NaturalWell

Ready to write your own success story?

Hiring Options Compared

Why augmentation outperforms traditional approaches

Local Hiring

$2,500 - $10,000 /month

Time to Productivity3 - 6 months
Quality ControlFull control
Cultural FitHigh
FlexibilityLow
ManagementHigh overhead

Outsourcing

$1,000 - $6,000 /month

Time to Productivity1 - 2 months
Quality ControlModerate
Cultural FitModerate
FlexibilityMedium
ManagementLow overhead

Resource Augmentation

$800 - $5,000 /month

Time to Productivity2 - 4 weeks
Quality ControlYour processes
Cultural FitTrained to match
FlexibilityHighly scalable
ManagementShared overhead

PROVEN RESULTS FOR OUR CLIENTS

Real metrics from businesses we’ve supported (anonymized for confidentiality)

58%

“Reduction in customer service overhead while maintaining 98% satisfaction scores.”

E-Commerce

90%

of target

Sales performance achieved within first month for UK B2B campaign


Translation Service

Scaled from 3 to 16 agents

Across customer support, sales, and retention teams


Retail

3-Year Cost Projection: 10 Agents

See how the numbers compare for a typical sales team

Local Hiring

$1,468,000

Recruitment

$50,000

Salaries

$1,080,000

Benefits (~20% of salary)

$216,000

Office Space

$72,000

Training

$50,000

Tech Cloud Ltd.

$460,000

Setup

$0

Monthly Costs

$460,000

Management

Included

Infrastructure

Included

Training

Included

$1,108,000 Savings (69.3%)

Based on 10 agents over 3 years. Your actual savings may vary.

Ready to Transform Your Cost Structure?

Get a personalized savings estimate and discover how Tech Cloud can help you maintain quality while reducing costs by 40–60%.